Effective Date: June 22, 2026 |
Last Updated: June 22, 2026
1. Who We Are
CONINMAQ LLC dba My Express Handyman (“My Express Handyman,” “we,” “our,” or “us”) is a fully licensed and insured construction and remodeling company registered in the State of Florida, United States of America.
Florida General Contractor License: CGC1514716.
We operate https://myexpresshandyman.us and provide residential, commercial, and industrial construction, remodeling, and handyman services across Miami, Tampa, and West Palm Beach, Florida.
2. Information We Collect
A. Information You Provide Directly
We collect personal information that you voluntarily provide when you:
- Submit a quote request or contact form on our website
- Call or email us to schedule a service
- Sign up to receive SMS/text messages
- Engage with our services in person
This information may include:
- Full name
- Email address
- Mobile phone number
- Service address or property location
- Description of work requested
- SMS opt-in consent records
- SMS opt-out records
B. Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and version
- Device type and operating system
- Pages visited and time spent on each page
- Referring URL
- Cookies and similar tracking technologies
C. Information from Third Parties
- Lead generation platforms or referral partners
- SMS platform providers
3. How We Use Your Information
My Express Handyman uses the information we collect for the following purposes:
- Respond to quote requests and schedule appointments
- Dispatch technicians and coordinate jobs
- Send booking confirmations and updates
- Send SMS messages to users who opt in
- Request customer feedback
- Improve our website and services
- Comply with legal obligations
4. SMS / Text Messaging Data
Important: This section governs the collection and use of data related to our SMS/text messaging program.
4.1 Opt-In Consent
My Express Handyman collects SMS consent through:
Web Form
Clients may check an optional checkbox authorizing service-related text messages.
Verbal Consent
When scheduling by phone, our team documents the client’s consent before proceeding.
Written / Paper Form
Clients may provide written consent through signed service agreements.
4.2 Types of SMS Messages
Transactional Messages:
- Quote confirmations
- Appointment reminders
- Technician dispatch alerts
- Job status updates
Promotional Messages:
- Seasonal promotions
- Referral program offers
- New service announcements
4.3 Message Frequency & Costs
- Transactional: Up to 5 messages per service event
- Promotional: Up to 4 messages per month
- Message and data rates may apply
4.4 How to Opt Out
You may opt out by:
- Replying STOP to any SMS
- Replying HELP for support
- Emailing info@myexpresshandyman.com
- Calling (305) 766-3930 or (813) 603-8500
4.5 SMS Data – No Third-Party Sharing
Your SMS opt-in data will never be sold, rented, or shared with third parties for marketing purposes.
4.6 Sample Messages
Quote Confirmation
Example message content.
Appointment Reminder
Example message content.
Technician Dispatch
Example message content.
Promotional Message
Example message content.
5. How We Share Your Information
My Express Handyman does not sell, rent, or trade your personal information.
- Service Providers
- Legal Requirements
- Business Transfers
- With Your Consent
6. Data Retention
We retain information only as long as necessary to fulfill business and legal obligations.
7. Cookies & Tracking Technologies
Our website uses cookies to improve functionality and analyze website usage.
- Essential Cookies
- Analytics Cookies
- Marketing Cookies
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
9. Children’s Privacy
Our services are intended for adults aged 18 years or older.
10. Your Rights & Choices
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Request data portability
- Opt out of SMS communications
11. Data Security
We implement industry-standard security measures, including:
- SSL/TLS encryption
- Access controls
- Secure storage of records
- Regular security reviews
12. Changes to This Policy
We may update this Privacy Policy periodically and will revise the Last Updated date accordingly.
13. Contact Us
Company: CONINMAQ LLC dba My Express Handyman
License: CGC1514716
Email: info@myexpresshandyman.com
Miami: (305) 766-3930
Tampa: (813) 603-8500